Returns & Exchanges

At Samuel Windsor, we are committed to providing high-quality gentleman's attire and offer a 30-day return period to ensure your complete satisfaction. If you are not entirely pleased with your purchase, you may return it for a full refund or a size exchange provided the items are in their original condition.

1

Complete the Returns Form

Locate the returns form included in your original delivery and indicate whether you would like a refund or an exchange for a different size.

2

Package Your Items

Place the unworn items back into their original packaging, ensuring all tags remain attached and the shoes are packed in their original box.

3

Attach the Shipping Label

Affix the pre-paid or standard return shipping label securely to the outside of your parcel, covering any previous delivery information.

4

Drop Off Your Parcel

Take your package to your nearest authorized drop-off point and retain your proof of postage receipt until your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing